Sismedika CRM is a comprehensive Customer Relationship Management platform designed to streamline business operations, improve customer engagement, and enhance organizational productivity. Built with a user-centric approach, the system provides centralized customer data management, lead tracking, sales monitoring, task management, reporting, and performance analytics. By integrating modern technology and intuitive workflows, Sismedika CRM enables businesses to strengthen customer relationships, optimize operational efficiency, and make data-driven decisions with confidence.
- Develop Master Access Control APIs for comprehensive management of users, roles, clusters, and multi-branch Hospital (RS) affiliations..
- Developed dedicated Master APIs for patient packages, partnership agreements, patient complaints, marketing events/visits, and business travel data.
- Integrated SendGrid to enable custom-templated email notifications for various system events.
- Built interactive dashboards to visualize key data on patient packages, partnerships, events, marketing visits, and business travel.
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